Aircrafted for you – Roy and Anne

Aircrafted for Roy and Anne

A flight to remember

Late last year we ran a competition for one of our passengers to win a special ‘Aircrafted for you’ surprise flight for a loved one.  Roy Hewitt entered for his wife Anne and what worthy winners they were!

Roy had been unwell last year, missing his planned holiday with his beloved wife Anne.  Feeling better, Roy booked another trip to Tenerife in January 2018 and wanted to make it extra special for his wife to make up for their previous disappointment.

That’s where we come in

After chatting to Roy we found out that family is the most important thing to him and his wife, so we knew we had to get their children and grandchildren involved in the surprise.  Claire, their daughter, was more than happy to help out as she knew it would mean the world to her mother to see her family at the airport to see her off.


Aircrafted for Roy & Anne

As they were flying short-haul we upgraded them to Economy PLUS  so they could benefit from priority check-in, 25kg hold baggage, meals and more. But that was just the start of a day full of surprises chosen just for Roy and Anne.

Watch the video to see how the day unfolded….

Hewitt Family

Hewitt Family waiting to surprise Roy & Anne

As part of the many surprises Roy and Anne received before and during their ‘Aircrafted for you’ flight we also commissioned a very special song written just for them, you can hear it exclusively on the video or take a look at the lyrics: – Song for Roy & Anne lyrics

Roy, Anne, Claire & family in Tenerife

Hewitt family in Tenerife. Daughter Claire and partner Sean got married on boxing day and didn’t have a honeymoon booked,  so they were delighted when we offered to fly them over to Tenerife for a week.

Economy PLUS

Testimonial from Roy and Anne

Travelling Economy PLUS with Thomas Cook Airlines is a great way to kick off your holiday. From the moment you check-in at the airport to the point of reaching your destination you’re made to feel special. The staff look after all your needs and the quality of food and drinks are excellent (especially the muffins). We will definitely be flying Economy PLUS again.

Economy PLUS what's included


  • Deborah Baldwin says:

    Well done Thomas Cook I loved your advert. I don’t know if anyone would put me forward for this sort of surprise so I’m putting myself forward. I’m a mum of two I cook clean and work as a teachers assistant. I help people everyday then come home and help again. Lol but I love every single day I thank god im alive as I lost my dear friend Jan last year to cancer and now I know nothing is given. So with this in mind I will try and do something new. This is it! I’ve never done anything like this so good luck to me. Thank you for reading best wishes Debi

  • Dorothy cox says:

    My husband is 85 in March and we have booked a holiday to South Africa with u it’s a holiday of a life time we are going to Cape Town to dive with the great whites, the Kruger to ccthe animals and Victoria falls to do the helicopter ride and go into Botswana on safari because we are flying from Newcastle we can’t go on your flight we are flying emirates, but I am a bit worried incase they gave us window and middle seats as my husband is disabled he wears splints to walk and has 3 artificial discs in his back he needs an Eile seat we told Thomas Cook this but are worried as it’s not your airline will they help us.

  • Colin says:

    What a lovely thing to do. I’m flying with you for the first time March 17th from Manchester as it’s two adults and two kids I won’t be able to afford the upgrade but I’m looking forward to travelling with you either way. I’m a nervous flyer but these sort of videos are so lovely to see I’m so looking forward to the flight. We then board our cruise around the Caribbean then sail back across the ocean to Southampton. We all can’t wait.

    Well done to Thomas Cook and all their staff for such a lovely thing to do such a lovely story and video.

  • Lorraine Phillips says:

    True to heart, compassion, understanding of people, service and needs, respect to you and all that bring this together… Well done Thomas Cook Airline, I was in tears watching your video that is called going the extra mile. I have recently recommended 3 of my friends, all whom were traveling back home! We are all Carer’s working here in the UK and look forward to our yearly well deserved breaks , especially when you at last find an airline that helps us to make this affordable . I have not had this great pleasure, I am saving madly , I only ask you keep this up, you will be putting many smiles on many faces
    THANK YOU and BLESS your company

  • Well done to Thomas cook ! What a lovely heartwarming story from one of the best uk airlines and so lovely to give something back to their customers !
    We’re taking our grandson away with us this year and are looking at either Mexico or Cuba. I would definitely be looking at booking with Thomas cook as they have been so reliable in the past and we have had some fantastic service with you.
    Well done again for all the joy you brought this family 👏👏👏❤️❤️❤️😀😀

  • Rosemary JOHNSON says:

    We have just celebrated our Golden Wedding anniversary and would love to have a photo of our family on a case like that to take on our next holiday it would be lovely to take them where ever we go .

  • Kathleen Fennerharwood says:

    I would love to win a suitcase with personal pictures of my grandchildren when we go to the carabion then I can look at them everyday and not miss them as much

  • Sara says:

    Im going to NY in feb i would love to have a suitcase with a picture of my Grandaughter on then every time i see her i wont miss her as much x x

  • Helen O`keefe says:

    wow i loved the advert, i actually cried watching, i would love to win a suitcase but would love to win a holiday for my mum and dad as they havnt been able to go as my mum had a stroke nearly 5 years ago, my mum won a case of neglect as we sat in ambulance for 5 1/2 hours whilst she was having a stroke,she is waiting on a payout but as we all know they drag there feet, so now my dad has retired so funds are tight so they cant really afford a decent holiday until her money decides to show up, my dad loves a sun holiday, when i watched the video i thought omg they wud be made up if something like this happened for them, its such a lovely thing that thomas cook would offer a holiday for 2 like that, plus also the family aswel, well done that is ace xx

  • Elizabeth mcelhinney says:

    I am taking my husband to Las Vegas in June for his 50th Birthday . I know he would love a photo of me and him on the suitcase 😂😂😂

  • Eileen Smith says:

    Anywhere where the sun can shine on my old bones.My husband and I missed out on our trip to Zante last August after I was diagnosed with cancer last May.All treatment now complete and I can go abroad again.Would love to suprise my husband as he has been my strength and support through it all .The suitcase would be brilliant.So easy to see when it’s on the belt xx

  • Sue Griffiths says:

    Would love to take this suitcase with us when we go to the Algarve in March. My husband had a stroke 6 years ago and he now only has sight in one eye so we would easily be able to spot this one !

  • Kim mccarthy says:

    I would love to win this. Rough couple of years my mam passed away nov 2015 then we found out my stepdad had mesothelioma,cancer of the stomach he only lasted seven weeks then he passed in dec 2016 then to top it all off my husband had a heart attack in may 2017 normally I wouldn’t put my life on like this but my husband was so strong for me with my mam and dad that this would be a lovely gift for him for our holiday in July xx

  • Joanne Collins says:

    Im going to Lanzarote in May and would love a case with a picture of me, my husband and my granddaughter so I won’t miss her when I’m gone x

  • Elizabeth Hinnigan says:

    Going to Disney Orlando with Thomas Cook in August with my daughter and her hubby and 2 of our 8 grandkids .it would be nice to have the case with all the grand children pics on to take with us xxxx

  • Leanda hardy says:

    Going to zante in June on our wedding anniversary, this is such a thoughtful thing to do so we’ll done Thomas cook looking forward to our holiday

  • Leanda hardy says:

    Going to zante in June on our wedding anniversary, this is such a thoughtful thing to do so well done Thomas cook looking forward to our holiday

  • Alison Darch-Waite says:

    Hi, what a lovely story. Myself and my fiancé are travelling to Antalya with you on 24th March. We have just celebrated 6 years together 02/01/12, and have been engaged for nearly two years 14/02/16. I am also celebrating my 50th birthday on the 28th March whilst we are in Antalya and it would be lovely to be treated like a VIP. Fingers crossed.

  • Jen Cain says:

    We love Thomas Cook and always fly premium class flew to Florida last year with my daughter and Grandchildren to make more memories.Saving to do the same next year.Although my partner and I are doing a sneaky trip to Florida again this year by ourselves.At 65 and 64.Life is about creating memories since winning a brush with cancer.

  • Susan Dardis says:

    Love my holidays . Love my family the two together are perfect. I am so proud of all we have come through together in the last few years.
    Special family times make beautiful lasting memories for us all . I love Santorini and Tenerife .
    Flying for the first time with Thomas Cook in June . So looking forward to it. X

  • Lorraine Thomas says:

    We are Foster carers for our local authority Lancashire..and have not had a holiday abroard in over 5yrs. We are thinking of taking the family to America and would love to win a personalised suitcase as a lovely treat.

  • Fiona Wenham says:

    I would take it when me Ang my Husband visit The Royal in Paya Del Carmen for our joint 50th birthdays, it’s mine while we are there. We’re travelling with you (As usual!) But having a change from our usual trips to Tenerife ❤

  • My husband and I will be travelling to Punta Cana with yourselves in April and what a treat it would be to have one of the special cases to add to this special trip. Even after the trip would be special as an image of the two of us enjoying the moment would be extra special.

  • My parents live in Spain and due to funds we were unable to go and see them last year (Skype is just not the same). They have a new grandchild arriving anyday for which they will be returning to the UK. It would be great if I could be considered for a personalised case they can take back. A picture of all their grandchildren together #specialmemories

  • Simon field says:

    I’d, like to put my wife and mother in law forward. Unfortunate she lost had dad and her husband as was very unwell for almost 15 years, we went on holiday last year but had to fly back due to father in law being unwell.

    As this first happened overseas in Majorca, it has put them off going there again even though is such a beautiful place and I have fond memories of working their and would love to show my wife.

    This would be an absolute surprise and would be a great to selenrate the year after such a horrible one last year.

  • Kim Gadd says:

    What a lovely video it brought tears to my eyes well done Thomas Cook for making there holiday so special. I would like to add that I traveled with Thomas Cook recently and My husband And I were upgraded to premium plus it was a really nice surprise and a lovely thing for an airline to do it was a fantastic experience and I would definitely recommend it and will also use the service again. I would like to thank all the staff for making our journey so enjoyable I am a nervous flier but the staff are all lovely and made the flight a pleasure well done Thomas Cook crew on Tenerife flight 25/05/2018 6 am from Cardiff airport.

Leave a Reply

Your email address will not be published. Required fields are marked *